Frequently Asked Questions
Find answers to common questions about our services, policies, and procedures. Browse by category or use our search to find exactly what you need.
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UHS accepts a wide range of insurance providers. A full list is available on our website, or you can contact our billing department to verify your coverage.
Yes, self-paying patients are welcome. Our billing team can provide cost estimates and flexible payment options.
You can request a detailed medical report, lab results, or invoice by contacting our medical records or billing department either in person or online.
Coverage depends on your insurance provider and policy type. Some services may require prior approval or pre-authorization (especially for surgeries or specialized tests). Our billing team can assist you with this process.
In such cases, you'll only be responsible for the co-payment and balance not covered by your plan. Our finance team will explain the expected costs before proceeding.
Yes, we do provide direct billing with affiliated insurance companies as per the designated network.
You cannot use international insurance on direct billing, coverage will be on reimbursement basis.
Yes. We offer a range of inpatient room options including VIP and deluxe suites for patients who prefer enhanced privacy, comfort, and hospitality during their stay.
Yes, UHS accepts most credit cards. You can also make secure online payments for consultations, procedures, and follow-ups.
UHS follows national and international standards of safety, infection control, and patient care. We are accredited by JCIA, CAP, Baby friendly hospital and continuously strive to meet global benchmarks.