Frequently Asked Questions
Find answers to common questions about our services, policies, and procedures. Browse by category or use our search to find exactly what you need.
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UHS stands out as commitment to continuous medical education, and its specialized centers in areas such as maternity, cardiology, orthopedics, and oncology.
University Hospital Sharjah operates independently, but partners with global healthcare institutions and local authorities to ensure international standards in patient care.
At UHS, every decision, service, and process is designed with the patient's well-being at its core. We prioritize compassionate communication, timely treatment, and dignity in care.
We encourage family participation in patient care and decision-making whenever appropriate, while maintaining privacy and medical ethics.
UHS is located University City, University Street - Sharjah - United Arab Emirates
Yes, we offer in addition to paid parking zones for patients and visitors, valet services at the main entrance for your convenience.
Our staff is multilingual. Arabic and English are widely spoken, and many departments have staff who speak Hindi, Urdu, Tagalog, and other languages.
No worries—UHS provides professional medical translation services in multiple languages to ensure clear and safe communication during your visit.
Our information desks, and signages help you navigate easily. Our staff are always available to guide you.
Yes, we're committed to reducing our environmental impact through energy-efficient operations, recycling, and sustainable practices across departments.
We actively engage with the University of Sharjah and the wider community to promote health awareness, research, and medical education.
UHS is a private hospital owned by the government of Sharjah. We combine world-class private medical care with a strong academic and research foundation — offering patients advanced diagnostics, specialized clinics, and personalized care.
You can book an appointment online through our website, mobile application, via WhatsApp, or by calling our call center at +971 6 505 8555. Walk-ins are also accepted in most departments.
While some insurance plans may require referrals, in most cases, you can directly book an appointment with a specialist. Our staff will help you navigate this process.
Please bring your Emirates ID, insurance card, previous medical records (if any), and a list of current medications or allergies.
You can search for doctors by name or specialty on our website / mobile application. Each doctor's profile includes qualifications, experience, languages spoken, and patient reviews.
Yes, our consultants and specialists are licensed by UAE health authorities and many hold international board certifications.
Yes. UHS welcomes all patients — Emiratis, residents, and international visitors. Regardless of your nationality or background, you will receive high-quality, compassionate medical care tailored to your needs.
We recommend arriving at least 30 minutes before your scheduled appointment, especially if it's your first visit. This allows time for registration, insurance verification, and completing any necessary forms.
You can reschedule or cancel your appointment through the same booking channel. We kindly request a 24-hour notice to accommodate other patients.
Yes. We respect your comfort and preferences. You may request a male or female physician, especially in sensitive specialties like obstetrics, gynecology, or dermatology.
UHS accepts a wide range of insurance providers. A full list is available on our website, or you can contact our billing department to verify your coverage.
Yes, self-paying patients are welcome. Our billing team can provide cost estimates and flexible payment options.
You can request a detailed medical report, lab results, or invoice by contacting our medical records or billing department either in person or online.
Coverage depends on your insurance provider and policy type. Some services may require prior approval or pre-authorization (especially for surgeries or specialized tests). Our billing team can assist you with this process.
In such cases, you'll only be responsible for the co-payment and balance not covered by your plan. Our finance team will explain the expected costs before proceeding.
Yes, we do provide direct billing with affiliated insurance companies as per the designated network.
You cannot use international insurance on direct billing, coverage will be on reimbursement basis.
Yes. We offer a range of inpatient room options including VIP and deluxe suites for patients who prefer enhanced privacy, comfort, and hospitality during their stay.
Yes, UHS accepts most credit cards. You can also make secure online payments for consultations, procedures, and follow-ups.
UHS follows national and international standards of safety, infection control, and patient care. We are accredited by JCIA, CAP, Baby friendly hospital and continuously strive to meet global benchmarks.
Applications are reviewed by a specialized recruitment team based on qualifications, relevant experience, clinical or administrative skills, alignment with UHS values, and UAE licensing status for clinical roles.
If your profile matches the position requirements, our recruitment team will contact you within 2–4 weeks. Your details will remain in our database for future opportunities.
The first interview is usually conducted online or via phone with a recruitment officer covering your experience, motivation, and basic job expectations.
No. University Hospital Sharjah does not charge any application, recruitment, or placement fees. If you receive any messages asking for payment, please report them to our HR team at careers@uhs.ae immediately.
Yes. For clinical roles (physicians, nurses, technicians), a valid SHA, MOHAP, DHA, or DOH license is required or should be in process.
Yes. We welcome qualified professionals from around the world. If selected, our HR department will assist with visa, relocation, and licensing procedures.
Yes, UHS is accredited by the National Institute for Health Specialties and SHA. We offer internship programs for medical, Nursing and allied health graduates.
Yes, you are welcome to apply for multiple roles that match your qualifications and interests.
Yes. UHS is committed to continuous professional development through workshops, conferences, and internal training programs.
UHS offers comprehensive medical, surgical, diagnostic, and rehabilitation services including cardiology, oncology, orthopedics, maternity, pediatrics, and neurology.
Yes. UHS has a licensed, hospital-grade pharmacy that serves both inpatients and outpatients.
Yes. UHS offers antenatal care, natural and cesarean deliveries, epidural anesthesia, NICU, and breastfeeding support.
Absolutely. We encourage a supportive birth experience and allow one companion to be present during labor and delivery.
Yes, most LAB results for OPD and ER patients are sent to your registered mobile number as SMS and available in our mobile application.
Yes, UHS is fully wheelchair accessible with ramps, elevators, accessible restrooms, and priority parking.
Yes. UHS provides 24/7 emergency services for adults and children. No appointment is needed — just walk in or call 998 for ambulance support.
Yes. Our International Patient Services team helps with appointment coordination, visa assistance, cost estimates, translation, and post-treatment follow-up.
Our team is reachable via email at international@uhs.ae or by phone at +971 6 505 8555.
All UHS doctors go through rigorous credentialing including UAE licensing (MOHAP), academic background checks, and interviews with medical leadership.
Yes. UHS is affiliated with the University of Sharjah, meaning patients benefit from evidence-based care, clinical research, and doctors constantly advancing their knowledge.